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Client WorkIn ValidationBanking & Financial Services
Banking Website UX Audit
A website UX audit for a banking institution, focused on information architecture, navigation, responsiveness, accessibility and customer journeys.
Client name withheld while validation and disclosure permissions are still in progress.
What I did
- Information architecture review
- Navigation audit
- Responsive usability review
- Accessibility assessment
- Customer journey analysis
- Improvement recommendations
Scale & complexity
- Regulated financial context
- Large service taxonomy
- Multi-device public access
- Trust-heavy content hierarchy
This project is shown as anonymized validation-stage work. Client names, logos, private commercial details and endorsement-style claims are intentionally omitted.
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